Privacy Policy  

At Shoreland Lodges, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect,  use, and safeguard the information you provide to us through our website, mobile applications, and other communication channels. 

Information We Collect:  

• Personal Information: We may collect personal information such as your name, address, email address, and phone number when you make a  reservation or interact with our services. 
• Payment Information: We collect payment information, including credit card details, to process transactions and secure payments. 
• Usage Data: We may collect data on how you interact with our website and services, including your IP address, browser type, and browsing patterns. • Communication Data: We may store communications with you, including emails, chats, and other correspondence. 

How We Use Your Information:  

• Providing Services: We use your information to process reservations,  manage bookings, and provide the services you request. 
• Improving Services: We may use your data to enhance and personalise your experience and to improve our services. 
• Communication: We may use your contact information to send you important updates, and marketing materials, or respond to your inquiries. • Legal Compliance: We may use your information to comply with legal obligations and enforce our policies. 

Data Security:  

• We implement security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. 
• We use secure protocols for all data transmission and regularly update our security practices to safeguard your information. 

Data Sharing:  

• We may share your information with third-party service providers who assist us in delivering our services. 
• We may share information when required by law or to protect our legal rights.

Your Choices:  

• You can opt out of receiving marketing communications from us. • You can request access to, correction of, or deletion of your personal information by contacting us. 

Third-Party Links:  

• Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. 

Updates to Privacy Policy:  

• We may update our Privacy Policy from time to time. Any changes will be posted on this page. 

Contact Us:  

• If you have any questions or concerns about our Privacy Policy, please contact us at info@shorelandlodges.com. 

By using our services, you agree to the collection and use of your information as outlined in this Privacy Policy.